Privacy Protocols.

We collect information when you create an account, place an order, or contact support, including your name, email, phone number, billing details, account credentials, and communications. We also automatically collect device information, IP address, location, browsing behavior, and usage data. Cookies and similar technologies are used to enhance your experience and personalize content.

Your information is used to deliver Rumbe services, process payments, maintain your account, and provide support. We analyze usage data to improve performance, develop new features, and optimize user experience. With your consent, we may send updates, offers, or product-related communications, which you can opt out of anytime.

You have rights over your personal data including access, correction, deletion, and data portability. You may request a copy of your data, correct inaccuracies, or request deletion where applicable. To exercise these rights, you can contact our privacy team at privacy@rumbe.ai.

We implement strong security measures including encryption in transit and at rest, strict access controls, and regular audits. While no system is completely secure, Rumbe continuously improves its security practices to protect your data from unauthorized access or misuse.

We share data only with trusted service providers such as payment processors, hosting providers, and support tools. These partners are contractually obligated to protect your data. We may also disclose information if required by law or to protect the rights and safety of Rumbe and its users. In case of business transfers, your data may be included as part of the transaction.

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, and we will securely remove it in accordance with applicable laws and internal policies.