Rumbe AIRumbe AI
Pricing / Rumbe AI

Clearer procurement decisions without losing operational control

AI software pricing is difficult to evaluate when base plans, seats, model usage, implementation, and add-ons are unclear.

Rumbe presents a modular commercial model with a clear entry product, an enterprise operations tier, and add-ons that scale with domains, seats, authentication, branding, voice, and usage.

Compare Rumbe plans →Request a readiness review
A product of Vovance Inc.
Choose your plan

Two products. One upgrade path.

Start with Scout. Graduate to Mothership when operations demand it.

01 · EntryScout

The Scout

Governed AI assistance for support teams getting started.

  • 01Customer-facing assistance
  • 02Approved knowledge with citations
  • 03Visible human handoff
  • 04Conversation analytics
Explore Scout →
★ Recommended
02 · EnterpriseMothership

The Mothership

Enterprise operations command across the full support workflow.

  • 01Everything in Scout
  • 02Agent workspace & ticket intelligence
  • 03Multi-channel orchestration
  • 04Model governance & enterprise admin
Explore Mothership →
The business problem

Pricing should map to support scale, not feature counts.

AI software pricing is difficult to evaluate when base plans, seats, model usage, implementation, and add-ons are unclear. Buyers need a model that maps to operational reality — volume, channels, brands, identity, and governance — not a list of disconnected SKUs.

The Rumbe approach

Two products, one upgrade path, and modular add-ons for the dimensions that actually change cost.

Start with Scout for governed AI assistance. Move to Mothership when enterprise operations, multi-channel orchestration, and model governance are required. Layer on seats, domains, sign-in, branding, voice, and usage controls as adoption matures.

Add-ons

Modular extensions that scale with you.

01
Agent seats
Scale seats with your team.
02
Domain add-ons
Add domains and brands.
03
Sign-In Pro
Advanced authentication and SSO.
04
Custom branding
White-label and brand controls.
05
Voice options
Voice channel and providers.
06
Usage governance
Quotas, limits, and cost controls.
Business outcomes
Outcome 01
Clearer procurement decisions
Outcome 02
A visible upgrade path
Outcome 03
Cost aligned with actual support scale
Outcome 04
Fewer commercial surprises
How this addresses AI adoption gaps
Trust and answer risk
Approved knowledge, citations, explicit capability limits, and human handoff reduce unsupported answers.
Integration and operational fit
An operating layer across assistance, agents, tickets, knowledge, voice, and connected systems — not an isolated widget.
Unclear ownership
Each plan maps to a defined buyer, workflow, success measure, and escalation owner.
Weak ROI evidence
Usage, ticket, SLA, escalation, sentiment, and cost signals support evidence-based evaluation.
Pressure for premature autonomy
Phased deployment from agent assist to low-risk self-service and approved automation.
Why Rumbe is different

An operating layer, not an isolated widget.

Approved knowledgeHuman agents & queuesTicketsSentiment & SLA signalsModel & provider configSecurity & tenant isolationUsage & cost analyticsControlled actions
Recommended adoption path

A phased path to governed automation

Phase 1
Readiness
Review FAQs, documentation, policies, tickets, escalation rules, and integrations.
Phase 2
Agent assistance
Summaries, intent, sentiment, suggested responses, retrieval, and routing for human support.
Phase 3
Low-risk self-service
Approved question categories with citations and visible human escalation.
Phase 4
Controlled automation
Authenticated or financial actions with permissions, limits, logs, and approvals.
Phase 5
Continuous governance
Review outcomes, gaps, escalations, model cost, and feedback. Expand on evidence.
Frequently asked questions
What is Pricing?+

Pricing explains Scout, Mothership, and add-ons clearly so procurement decisions are not blocked by hidden line items.

What business problem does it address?+

AI software pricing is difficult to evaluate when base plans, seats, model usage, implementation, and add-ons are unclear.

How does Rumbe support this?+

A modular Scout and Mothership model plus add-ons for seats, domains, sign-in, branding, voice, and usage governance.

Can Rumbe be introduced gradually?+

Yes. Start with approved knowledge and agent assistance, then expand into low-risk self-service and controlled automation as evidence supports it.

Who owns and operates Rumbe AI?+

Rumbe AI is a product of Vovance Inc. and is owned, provided, operated, and commercially administered by Vovance Inc.

Take the next step

Start with Scout. Expand to Mothership.

Compare plans against your support volume, channels, brands, and governance requirements — then introduce add-ons only where the evidence supports it.

Compare Rumbe plans →Request a readiness review