Contracts & commitments
Rumbe AI is a product of Vovance Inc. These documents describe the terms, privacy, processor obligations, and acceptable use that govern the platform across regulated and privacy-sensitive deployments.
Terms & Conditions
Service terms governing access and use of Rumbe AI, including acceptable use, AI output review, BYOL, secure actions, billing, liability, and termination.
Privacy Policy
How Vovance Inc. collects, uses, protects, retains, and discloses information across websites, widgets, portals, agent dashboards, and APIs.
Data Processing Addendum (DPA)
Controller / processor framework covering processing instructions, security measures, subprocessors, data subject requests, breaches, and international transfers.
Business Associate Agreement (BAA)
PHI coverage framework for eligible healthcare customers, including safeguards, subcontractors, incident obligations, and termination handling.
Acceptable Use Policy (AUP)
Prohibited activities, high-impact restrictions, sensitive data rules, security-research expectations, enforcement, and abuse reporting.
Subprocessors
Disclosure framework for third-party providers that may process customer personal data, with BYOL and self-hosted component handling.
Cookie Policy
Categories of cookies, authentication cookies, consent expectations, and the production cookie table required before publication.