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Rumbe AIRumbe AI
Cookie Policy

Cookies and similar technologies.

Rumbe AI may use cookies for authentication, session security, preferences, and performance. This page describes the categories and the disclosures required before publication.

Drafting status: Complete this policy only after conducting a production cookie and tracker scan across the Rumbe AI website, customer portal, agent workspace, admin console, and billing flow.

Rumbe AI may use cookies and similar technologies to authenticate users, maintain secure sessions, store preferences, measure performance, and support website operations.

Cookie categories

Strictly necessary

These may support login, session security, load balancing, fraud prevention, checkout state, and user-requested functionality. They are generally required for the service to operate.

Preferences

These may remember language, interface settings, widget state, or accessibility choices.

Analytics

If enabled, analytics tools may measure page views, feature usage, performance, and conversion. The actual provider, cookie names, duration, and consent behavior must be disclosed.

Marketing

Only include this category if marketing or advertising trackers are actually deployed. Applicable consent and opt-out controls must be implemented.

Authentication cookies

Rumbe’s customer portal uses secure HTTP-only cookies for JWT-based sessions. These cookies should be marked secure in production and configured with an appropriate same-site policy.

Where required, non-essential cookies should not be set until the user gives valid consent. Users should be able to change or withdraw consent as easily as they provided it.

Cookie / Storage KeyProviderPurposeCategoryDurationFirst / Third Party

Browser controls

Users can manage cookies through browser settings, though blocking necessary cookies may prevent login or service functionality.

Changes and contact

Publish the last-updated date, change process, approved privacy contact, and link to the Privacy Policy.

FAQ

Frequently asked questions

Does Rumbe use authentication cookies?

The product guide describes JWT sessions stored in secure HTTP-only cookies.

Are analytics cookies used?

This must be confirmed through a production scan. Do not list an analytics provider unless it is actually enabled.

Can users withdraw consent?

Where consent is legally required, the deployed consent tool should support withdrawal and preference changes.

Is this policy complete?

No. Cookie names, providers, durations, and consent behavior must be validated before publication.

Evaluate Rumbe AI for your environment.

Vovance Inc. can discuss Rumbe AI’s contracts, controls, deployment assumptions, and commercial options for your use case.

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